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   Mumbai BEST Services

Mumbai BEST Service

Mumbai BEST Service is the oldest bus transportation corporation in India. Established in 1873, the enterprise is a public undertaking operating under Brihan Mumbai Municipal Corporation. Seeing the importance of BEST in Mumbai, it is said that the city inhales and exhales through the BEST bus services.At present, Mumbai BEST Service operates 3380 buses carrying 45 lakhs passengers each day on 335 routes. On social and religious occasions special transport arrangements are made to run extra buses. BEST also pays usual attention to operate extra buses to help the stranded passengers on account of dislocation of Railways, heavy rains and any such exigency. On Saturdays, Sundays and Holidays, the undertaking operates extra buses to cater for the excursion traffic at diverse recreation and picnic points.Mumbai BEST has been striving to ease the journey of lady passengers by introducing buses at various points where the ladies are given priority while boarding the bus at the starting point.

To avoid congestion in the Mumbai Metropolis, BEST has introduced Vestibule buses, which have the capacity to carry 110 passengers each. Keeping in mind the burgeoning issue of pollution BEST buses run on Compressed Natural Gas.Taking care of the people friendly approach Mumbai BEST is imparting training to its staff on such relevant topics as fuel conservation, safety measures, behavior with the public etc. The accident-prevention wing of the BEST has an accident prevention van with ‘safety slogans’ and equipped with instructive ‘audio-visual’ programs

BEST has launched new website for Consumer Grievances Redressal Forum. By using this website consumer can register online complaints & grievances.

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